Half a Million People Cashed Out Their Pensions Last Year. Most of Them Probably Shouldn't Have.

The FCA just dropped some genuinely worrying numbers about how people are treating their pensions. Here's what's actually going on, what it means for your parents, and what it means for you.

Oscar Clarke
Legacy Bridge Editorial
6 minutes

OK so this is a slightly weird one to write because it's a pensions article and you are, statistically, not thinking about your pension.

Bear with me. There's a number that came out this week that's worth your attention, partly because it's about your parents and partly because it's about you in thirty years.

Here it is: 462,160 people fully drained a pension pot in one go last year. That's up by more than 100,000 in six years. And two-thirds of those pots were worth less than £10,000.

That's a lot of people cashing in pensions that took decades to build, often in one afternoon, often for amounts that genuinely shouldn't have been the answer to anything.

Let's talk about why.

What's actually going on

A normal pension cash-out story would go like this: people are bad with money, they're shortsighted, they should know better. Roll credits.

But that's not really what the data shows. What the data shows is a system that doesn't work very well for people with small pots, and people behaving rationally inside it.

Imagine you're 60. You've worked a few different jobs. You've got a pension from one of them worth £6,000. If you keep it invested and draw it down across your retirement, it produces… maybe £20–25 a month. Which is essentially nothing.

So you take it. All of it. And use it to fix the boiler, or pay down a credit card, or just have a bit of breathing room for a few months.

That's not a stupid decision. That's a perfectly sensible decision in the moment. The problem is what happens when 300,000 people make it. Suddenly you've got a national retirement-adequacy crisis built out of individually reasonable choices.

This is the thing about pension policy. The pots aren't big enough to be useful, and they're not small enough to ignore. So people just cash them in.

The tax bit nobody mentions

Here's the thing that catches people out, and it's worth knowing now even if your own pension is decades away.

When you take money out of a pension, the first 25% is tax-free. The other 75% gets added to your income for that tax year and taxed at your normal rate.

That sounds fine until you remember how income tax brackets work.

If your annual income is, say, £30,000, and you cash in a £30,000 pension, suddenly your taxable income for that year is £52,500. You've just rocketed yourself into the 40% tax band, which means a chunk of what you thought was your pension money is going straight to HMRC.

A £60,000 cash-out is worse. Some of it ends up taxed at 45%. The headline "I'm taking my pension" turns into "I'm paying more tax this year than I have in my entire life."

The number of people who find this out after doing it is, frankly, depressing. Nobody is legally required to sit you down and explain it. The pension provider sends you a form. You sign it. The money arrives. The tax bill arrives later.

And then there's a thing called April 2027

This bit is going to matter to your parents specifically, so file it away.

Right now, an unused pension pot doesn't count as part of your estate when you die. Which has, for decades, made pensions an excellent way to pass money to your kids — your generation, in this case.

From 6 April 2027, that changes. Unused pension pots will be inside the inheritance tax net. So if your parents have a meaningful pension and a meaningful estate, the rules around how that passes to you are about to get more complicated.

You can see what's coming, right? A bunch of people in their fifties and sixties are going to panic and cash everything in before the rules change. Which means paying potentially tens of thousands in income tax now, to avoid potentially paying inheritance tax later, on an estate that often wouldn't have paid much IHT anyway.

This is going to be the most-regretted financial decision of 2026/27 for a lot of families. If you've got parents in this age bracket, the kind, useful thing to do is to make sure they talk to an actual financial adviser before doing anything drastic. The Pension Wise service is free for over-50s and is a perfectly sensible starting point.

OK but what about your pension

Right. The bit you came here to avoid thinking about.

A few things worth knowing.

The minimum 8% contribution rate is a floor, not a target. That's the level set by auto-enrolment — the system that automatically signs you up to a workplace pension. It feels official, like the government has worked out the right number. They haven't. They've worked out the lowest politically acceptable number. Scottish Widows reckons 2.3 million workers are currently on track for genuine retirement poverty on the 8% rate.

What the right number is for you depends on a lot of things — your age, your income, your other savings, whether you've got a partner saving alongside you. The honest version is that it's worth a proper think rather than a default. The slightly less honest version is that if your employer matches contributions and you're not taking the full match, you're leaving free money on the table.

You probably have more pensions than you think. Most people who've had three or four jobs have a small pension at each of them. They sit there in default funds, often paying mediocre fees, often forgotten. The Pension Tracing Service is a free government tool that helps you find them. Genuinely worth half an hour of your life.

Check your "expression of wishes" form. This is the bit of paperwork on every pension that says who gets the money if you die. It overrides your will. Most people fill it in once when they start a job and never look at it again. If you've changed partners, had a child, fallen out with someone, or simply forgotten who you originally named — fix it. Five minutes per pension. The most underrated piece of admin in personal finance.

Get into the habit of looking once a year. Not because the day-to-day movements matter — they don't, you don't trade your pension — but because it makes pensions feel real instead of theoretical. People who check once a year save more. That's not a moral judgment, it's just what the data shows.

The conversation worth having with your parents

You probably don't want to have a "so, your money…" conversation with your mum and dad. Nobody does.

But you don't have to have that conversation. You can have a smaller one. Three questions, basically:

  • Do you have a will, and do you know where it is?
  • Have you heard about the pension IHT changes coming in April 2027?
  • If something happened tomorrow, would I know what accounts exist?

You're not asking them to tell you anything. You're not asking them to do anything. You're just checking that they've thought about it.

The most expensive financial decisions are usually the ones nobody talked about until they had to be made in a hurry. A ten-minute conversation now is worth a lot.

How LifeFolio™ helps

LifeFolio™ is basically a digital vault for all this stuff. For £2.99 a month, you get:

  • All your pensions in one place. Including the old workplace ones you've forgotten about. Once they're in, they stay tracked.
  • A reminder system for the bits that matter. Expression-of-wishes forms, beneficiary updates, will reviews. The five-minute admin jobs that most people put off forever.
  • A shared family view, if you want it. You and your parents (or you and your partner) can see what exists, what's covered, and what isn't — without anyone having to dig through filing cabinets in a crisis.
  • Somewhere proper to put a will. Encrypted, accessible to the people you choose, not in a drawer.

We also do proper, professionally reviewed wills for £60. Which is, for context, less than a decent dinner out and approximately one hundred times more useful.

So what now

Honestly? Three things worth doing.

  1. Open your pension app — the one you've been ignoring — and just look at it. What are you contributing? Where is it? When did you last actually pay attention to it?
  2. Check your expression-of-wishes form. On every pension you have. It tells your provider who gets the money, and it overrides your will.
  3. Send this article to your parents. Or don't, and have the conversation yourself.

Or, if you want a slightly less ad-hoc starting point, take the Estate Readiness Assessment. It takes about five minutes. It tells you what's actually going on with your money and your estate, without telling you what to do about it.

It is, genuinely, one of the better uses of an evening you'll have this week.


Source: Financial Conduct Authority Retirement Income Market Data 2024–25. This article is for informational purposes only and does not constitute legal, tax, or financial advice. If you (or your parents) are near a real decision about a pension, Pension Wise is free for over-50s and a sensible first call.

Estate PlanningpensionsretirementIHTFCAintergenerational